Customer Service & Claims Support

At Standard Insurance Partners, we’re here to help you before, during, and after a claim. Whether you have a quick question about your policy, need to update coverage, or you’ve just had a loss, our team and your insurance carrier are standing by.

Contact Standard First

Agency Phone:
Email:
Office Hours: (Monday–Friday, 9:00am–5:00pm ET)

You can always start by contacting us. We can:

• Explain your coverage and deductibles

• Help you decide whether or not to file a claim

• Connect you with the right carrier claims team

• Help with billing questions or policy changes

When to Call the Insurance Carrier Directly

You may want to call your carrier directly if:

• It’s after-hours, a weekend, or a holiday, and you need to report a loss now

• You’re on the scene of an accident and need immediate claims support or roadside assistance

• You need to check claim status or make a payment directly to the carrier

Have this information ready when you call:

• Policy number

• Date and time of the loss

• Location of the loss

• Names and contact info for any other parties involved

• Photos or videos, if available