Customer Service & Claims Support

At Standard Insurance Partners, we’re here to help you before, during, and after a claim. Whether you have a quick question about your policy, need to update coverage, or you’ve just had a loss, our team and your insurance carrier are standing by.

Contact Standard First

Agency Phone:
Email:
Office Hours: (fill in – e.g., Monday–Friday, 9:00am–5:00pm ET)

You can always start by contacting us. We can:

  • Explain your coverage and deductibles

  • Help you decide whether or not to file a claim

  • Connect you with the right carrier claims team

  • Help with billing questions or policy changes

When to Call the Insurance Carrier Directly

You may want to call your carrier directly if:

  • It’s after-hours, a weekend, or a holiday, and you need to report a loss now

  • You’re on the scene of an accident and need immediate claims support or roadside assistance

  • You need to check claim status or make a payment directly to the carrier

Have this information ready when you call:

  • Policy number

  • Date and time of the loss

  • Location of the loss

  • Names and contact info for any other parties involved

  • Photos or videos, if available

Carrier Contact Directory

Below are common carriers our clients are insured with. If your carrier is not listed, please contact us and we’ll point you in the right direction.

Note: Phone numbers and links may change. Always refer to your policy documents or your carrier’s website for the most current information.

Example

  • Website: Example– Contact & Claims

    • File/Check a Claim: 1-800-252-0000

    • Billing Questions: 1-800-252-0000